Saturday, September 21, 2002

Good Morning Everyone

Well I am back even if it is for a brief stay. I arrived in Salt Lake at around 7:45pm last night. The flight into SLC Int'l wasn't bad. The landing would have been better had the Captain bothered to tell the flight crew he was landing. Needless to say, we were all a bit suprised when we heard the landing gear going down. After waiting 45 minutes for my bag to present it's self on the carousel, I got to endure the family tradition of taking Grace out to eat after she lands. I haven't figured this one out since I know they know I ate on the plane. It may not have been good food but it was filling. On the way home from dinner I got a very nice phone call from the girl. Yep, there's a girl waiting for me back in Texas. She made me promise I would spend this time we have away from each other figuring out what I really wanted. I was not allowed to call her and she was't going to call me. I thought I was going to die when I agreed to that one. So the call was a very nice one to get. I can't believe I have to go all the way to Texas to meet someone. She's incredible though and I am certain you guys will love her. We are trying to take it slow and just see where we end up at the end of this whole trip, but you have no idea how hard that is when you know you are on a time table. I have my pick of jobs at the end of all of this and I am seriously considering taking the job down there. I guess we will have to see.

Well, need to get into work. I have to go in and make certain everyone who flew home yesterday gets paid and that everyone who is flying out on Monday is ready to go. I will see everyone tonight at the haunted house.

OH, and just so you know, I MISSED YOU!

Sunday, September 15, 2002

BTW

Pictures people, I am still waiting for B-day pictures.
Weekly report from the butt of Texas.

Week 2 is done and over. Thank Budda! In the past week I have learned more about patience than anyone ever need know.

Monday night Pitsburg dropped the ball, several times, and lost horribly. Not that I really expected them to win but, come on, they could have at least played the damn game.

Tuesday was realitivly quite. The guy's took me to the local strip club, Stilletto's, wher I found out quite quickly that I was no longer in Utah. I had to call it an early night because work only allows me to sleep in until 4:30am.

Wednesday was quite again.

Thursday I needed more than a few of those drinks I had passed up the Wednesday night for the sake of work. The class is out on the floor now accepting calls and since they are new to the whole consept I go around listening to calls and helping them through them. Every once and a while the agents need to call escalations because someone wants to speak with a supervisor. This department is in Florida. It's bad enough that they have to call someone they don't know but to have to call these people and be told they are incompetent (not exactly in those words but you know what I mean) but that the supervisor is not going to take the call. Now if you want to really piss me off just go ahead and tell me that I can't teach people things. If someone doesn't know how to do their job and I am the one teaching I tend to take it in a way that say's I can't teach. Well after listening to 2 different people told they can't do their job and following proper channels to see to that the escalations agent is told by the right people that it is in fact them that can't do their job's correctly, I blew at the third escalations agent. I took over the call the agent on the floor had I began by telling her that she did infact have to take the call and she had to correct the customer's issue. She actually had the nerve to try to tell me how the job as done. Now, trying in vein to explain to her that what she was doing went against company policy, I asked her to go and get her supervisor and have him listen to the situation and have him decide which one of us was correct. After sitting on hold for an eternity, she comes back with a,"Well he's on the phone right now". I don't give a damn if he's on the toilet right now. I tell her she is accepting the call and that my guy is not going to do anything more than introduce her to the customer. She begins in on her little tantrum again sooo, I found the Sr. V.P. and had him explain to her what her job was. After personally writing her letter of termination and sucking down a pack of Marlboro's, I felt much better.

Friday was not much better than Thursday. After running my ass off all morning I took a much deserved lunch hour, or so I thought. I went back to the hotel and fixed myself a lamb chop and so steamed veggie's kicked off my boot's andwatched mindly cartoon's. Now thinking that I will go back a bit early and read emails and maybe, just maybe update my blog, I walk in to work with 15 minutes to spare. What the hell was I thinking?! I get cornered by 2 of the women who came down with me who want to go to lunch. I explain I have 15 minutes but hand them the key's to the car fully thinking that Jeff is going with them. Jeff is working the same shift has lunch at the same time AND has had his name added to the car as a permissible driver. I sit down at my computer and while the damn thing is loading look up to see how thing's are on the floor. Low and behold Jeff is the only on out on the floor. I stand up and walk over to him and get greated with, "Did they leave?" Now being the idiot that I am I actually look around for the bloody bitches. Sure enough, they are gone. I tell Jeff if he need's to go to go ahead, after all I am Queen Shit I can handle anything. Jeff stuck around and helped me out which is a good thing since everyone seemed have trama all at the same time. Now I am not certain but I seem to recall saying lunch HOUR. I have been wrong on occasion but I am finding it hardto beleive that I would ever say lunch hour times 2. After an hour and a half I began to pace. after and hour and 45 minutes I began breaking pencil's. At 2 hour's I began looking for flight's home for them. The excuse I got was that the restauant they went to is slow. I ask them if it had ever happened before and they actually said yes. Now if you know someone is going to cause you to be late why on earth would you even consider associating with them when you are suppose to be following a time table. Not to mention the fact that THEY had no right to take the car without Jeff. Now thinking that I am going to just let things go and go out and enjoy a night of Drag show's I go back to the hotel, climb into a nice warm bubble bath throw Josh Groban in the CD player and relax. AHHHH! 2:00am rolls around and I discover the bath water is freezing and there is nolonger a Drag show to be found.

Saturday they all stayed away from me :). I left early to take Dave around since it was his last day in Brownsville. We went out to the island with Jeff. Found a hole-in-the-wall,bar shot pool, played darts, and talked about sex. It was very refreshing. After the island we went back to the hotel and changed, well I changed because I had a date, they didn't change because they were going to the girlie bar. Then the guy's took me out Mercede's. I got to enjoy real Mexican hopitality. We bbq'd and watched the fight on HBO. Mercede's took me back to my hotel around 1:30am and I crawled into bed to enjoy my 4 hours of sleep.

I woke up this morning to crashing thunder and a fear of having to drive Dave to the airport. Thankfully the storm moved quickly and by the time I had to leave the rain was gone. After dropping Dave off I headed back to the hotel thanking Budda once again that the rain was gone and that I had a bed I could crawl into when I got back to the hotel. Then Karma threw her ugly face into the picture. I walked into the hotel to be greeted by Jim (The Boss). He asked me to join him for breakfast. Now knowing that the only way to go up in a company is to be smarter than those above you, I quickly said yes. 2 hours later I am full of coffee, yep I even drank the coffee, and wide awake. So I did my laundry and am nowgiving you all the scoop on the week. I need a nap.

I will be homeon Friday night for a few day's so I promise to get in touch with you all before I come back. It looks as though after I am done here I will be going to Florida to start all over again. I am certainly looking forward to that. Florida isn't but I am. *CACKLE*