What a night!

So I got here at 4:00pm plugged in my phone and took one call after another until 8:45pm. No break. I actually unplugged the phone halfway through somone's goodbye so I could take a break, after wich I promptly took my lunch. Nice of me huh. So now that I'm back Everyone from Mass. have gone to bed and the calls have dropped off. So now I get the pleasure of listening to recorded calls to see just how many of my people got as frustrated as I felt during that little phone jam. You know it wouldn't be so bad if all I had to do was listen. But no, I get to take calls too. I realize it helps me learn more but man, I really don't like not being able to take a breath between calls.